Privacy Policy

Scratch card Offer – CASH BACK BONANZA

Terms and conditions:

Tata Motors Ltd. (”TML”) offers Scratch & Win One Assured Gift on buying a Tata Passenger Car from authorized TML Dealership anywhere in India (except Tamil Nadu) during the offer period from 1st October’2015 to 15th November’2015 or till stock lasts. Model of Tata Passenger Cars is mentioned in the T&C. Under this Offer the eligible customer (“end-customer”) shall be entitled to claim the winning “Gift Voucher” in the form of Cash Back upon fulfillment of the terms and conditions contained herein. This offer is not valid for channel partners (Outlet, Dealers, Distributors, Sales Executives of Dealerships, Dealer Sales Executives, Government Sales and employees of TML).

  • The free-to-enter promotional offer (“offer”) is open to all Indian residents aged 18 years and above except employees of Tata Motors, and their families.
  • Pictures shown are for illustrative purposes only.
  • TML retain the right to alter or withdraw the scheme or gifts, without any prior notice.
  • The offer shall commence on 1st October 2015 and shall continue till 15th November 2015
  • The offer is valid on the purchase of all the variants of Nano, GenX Nano, Zest, Bolt, Indica, Indica Vista, Indigo, Indigo Manza, Sumo, Safari, Safari Storme, Movus, Venture, Xenon XT, Sumo Grande, Spacio & Aria
  • Every customer purchasing (with full payment to the Authorized dealer) any of the above mentioned vehicles during the offer period will be offered a scratch card by the selling dealer. On scratching the card, customer will uncover the details of the gift.
  • Each scratch card will contain any one of the following gifts:

    covered under this offer are:

    Cash Back of Rs 2,000

    Cash Back of Rs 20,000

    Cash Back of Rs 50,000

    Cash Back of 50%

    Cash Back of 100 %

The customer who will win “Cashback on Tata Passenger Car” will get reimbursement of the same Car which he / she has bought (as per the terms mentioned herein). Value of car equals Ex-showroom price of the car.

How to redeem your Gift?

Applicable for Cash Back worth Rs 20,000/- or more Customer must fill up the “Claim Form” in CAPITAL LETTERS and hand over following documents to the selling dealer:

  • - Original Scratch Card in unmutilated condition along with photocopy of Product Invoice on or before 30th November 2015 - latest Address Proof, Pan-card, Dealer Invoice copy.
  • - Please read all the terms & conditions mentioned herein.
  • - Customers will be eligible to redeem the Gift Voucher / Cash Back only after submitting all the required documents to the dealer where the car was purchased from.
  • - Please collect an acknowledgment receipt for the documents submitted to TML dealer. TML will not be responsible for incomplete documents submitted to the dealer.
  • - Customers require to keep a photocopy (both sides) of all the documents being handed over to the TML dealer.
  • - The gift Voucher / cash back is not transferable.
  • - Gift Voucher / Cash-Back will be delivered within 8 weeks’ time from the date of car purchase.
  • - Any suggestions/complaints related to this offer, discussed on telephone will not be considered. All suggestions/complaints must be given in writing to reachus@tatamotors.com
  • - All gifts / vouchers will be subject to Indian laws, including tax regulation as and when applicable. The Octroi Charges and TDS if applicable on any gift item will have to be borne by the winners and payable on request before delivering the gifts.
  • - By participating in this offer, every participant agrees to allow use of his or her name and /or photograph for advertising or similar promotions without demanding any compensation.
  • - Decision of TML is final in all respects and binding on all participants to the offer and no correspondence whatsoever will be entertained in this regard. All disputes shall be subject to jurisdiction of Mumbai only.
  • - By entering the offer all participants accept and agree to the above terms and conditions. Non-acceptance of any of these terms and conditions will result in disqualification from the offer.
  • - Receipts under Scratch & Win Offer will attract TDS to be borne by the Winner, also the Cash Back will be in respect of Ex-showroom Price of the Car Purchased. Registration, Insurance, Road Tax, Registration Tax and any other Levy shall be paid by the Winner and will not be eligible for refund.
  • - Gift Vouchers are subject to any tax or any statutory state and central levies, appropriate deductions, as applicable under the provisions of the law and shall be made at source before delivery of the gift.

  • TML Ltd

    Data Privacy and Protection Policy
    Protecting the security and privacy of your personal data is important to Tata Motors Limited Ltd. (hereinafter referred to as TML); therefore, we conduct our business in compliance with applicable laws on data privacy protection and data security.
    We hope the policy outlined below will help you understand what data TML may collect, how TML uses and safeguards that data and with whom we may share it.
    Personal data
    TML will not collect any personal data about you, unless you voluntarily choose to provide us with it by online registration on our websites.  Personal data may include your name, address, telephone numbers, e-mail address, date of birth, gender, profession, industry.
    Purpose of Use
    When you do provide us with personal data, we usually use it to respond to your enquiry, process your order or service request or provide you access to specific information or offers. Also, to support our customer relationship with you:

    • - We may store and process personal data and share it with our affiliates to better understand your needs and how we can improve our products and services; or
    • - We (our affiliates and group companies or a third party on our behalf) may use personal data to contact you about any offer in support of your needs or to conduct online surveys to understand better our customers' needs.

    If you choose not to have your personal data used to support our customer relationship (especially direct marketing or market research), we will respect your choice. We do not sell or otherwise market your personal data to third parties.

    On-line Privacy and Security

    Your privacy on the Internet is as important to us as your safety when driving a Tata Motors vehicle, which is why we at Tata Motors believe in an active approach to safeguarding your privacy on-line. You can interact and remain assured that confidentiality, security, and your individual right to change your mind protect you.

    Purpose Limitation

    TML will collect, use or disclose personal data supplied by you online only for the purposes disclosed to you, unless the disclosure:

    • - is a use of the personal data for any additional purpose that is directly related to the original purpose for which the personal data was collected,
    • - is necessary to prepare, negotiate and perform a contract with you,
    • - is required by law or the competent governmental or judicial authorities,
    • - is necessary to prevent fraud or other illegal activities.

    Communications or Utilization Data

    Through your use of telecommunications services to access our Web site, your communications data (e.g. Internet protocol address) or utilization data (e.g. information on the beginning, end and extent of each access, and information on the telecommunications services you accessed) are technically generated and could conceivably relate to personal data. To the extent that there is a compelling necessity, the collection, processing and use of your communications or utilization of data will occur and will be performed in accordance with the applicable data privacy protection legal framework.
    In certain areas of this site you may choose to share personal information with us, such as your name, address or even your driving interests. We may use this information for marketing research and other marketing and service related purposes like sending brochures you request and keeping in touch by e-mail. Any personal information you choose to share with us will not be disclosed to anyone outside of Tata Motors, our related companies, or our business partners who are contractually obligated to keep personal information confidential, unless required by law. We will never exchange or sell your personal information to any other company. Customer telephone calls may be recorded to protect you and our staff.

    Non-Personal Data Collected Automatically

    When you access our Web sites, we may automatically (i.e., not by registration) collect non-personal data (e.g. type of Internet browser and operating system used, domain name of the Web site from which you came, number of visits, average time spent on the site, pages viewed). We may use this data and share it with our affiliates to monitor the attractiveness of our Web sites and improve their performance or content.

    "Cookies" - Information Stored Automatically on Your Computer

    When you view one of our Web sites, we may store some data on your computer in the form of a "cookie" to automatically recognize your PC next time you visit. Cookies can help us in many ways, for example, by allowing us to tailor a Web site to better match your interests or to store your password to save you having to re-enter it each time. If you do not wish to receive cookies, please configure your Internet browser to erase all cookies from your computer's hard drive, block all cookies or to receive a warning before a cookie is stored.


    TML will not knowingly collect personal data from children without insisting that they seek prior parental consent if required by applicable law. We will only use or disclose personal data about a child to the extent permitted by law, to seek parental consent pursuant to local law and regulations or to protect a child.


    To protect your personal data against accidental or unlawful destruction, loss or alteration and against unauthorized disclosure or access, TML takes adequate technical and organizational security measures.

    Links to Other Web Sites

    TML Web sites may contain links to other Web sites. TML is not responsible for the privacy practices or the content of other Web sites as such web sites are not under the control of TML.
    TML may provide link to other web sites

    Questions and Comments

    TML will respond to reasonable requests to review your personal data and to correct, amend or delete any inaccuracies. If you have any questions or comments about the TML Data Privacy Protection Policy (e.g. to review and update your personal data), please click on "Contact" and send us your questions and feedback. We will post changes to our Data Privacy Protection Policy regularly to keep you updated.